Privacy Policy
ExploreThese (“we,” “us,” “our”) operates explorethese.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, make a purchase, or contact us. By using the Site, you agree to this Policy.
Information We Collect
You provide: name, email, phone, billing and shipping addresses, order details, messages to support, preferences.
Payments: processed by third parties (for example Stripe or PayPal). We do not store full card numbers.
Automatically: IP address, device and browser data, time stamps, pages viewed, referring URLs, approximate location, and cookies or similar technologies for session management, analytics, and if enabled later advertising.
From partners if enabled: analytics, A/B testing, fraud prevention, email or SMS delivery, hosting, and order tracking services that display carrier status.
Contact and Support forms: if you submit a form, we collect the information you provide so we can respond. This may include your name, email address, order number, message content, and any files you attach. We also collect technical data that helps deliver messages and prevent spam, such as IP address and browser information. Please do not include sensitive personal information in free-text fields.
Order lookup and tracking: when you use Track My Order or view a tracking page or widget, we process the order ID and the email address you enter to locate your order. If you view carrier tracking through our tracking tool, the tracking number and shipment details are shared with the tracking service and the carrier in order to retrieve status updates. Carrier data is supplied by the carrier and may not update in real time.
How We Use Information
- Fulfill orders and provide customer support.
- Operate, secure, troubleshoot, and improve the Site.
- Personalize content and recommendations.
- Communicate about orders, updates, or policies, and (with consent or as permitted) marketing.
- Detect and prevent fraud; comply with legal obligations.
Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we rely on: Contract (to process orders), Legitimate interests (operate and improve services), Consent (for optional marketing/cookies, where required), and Legal obligation (tax/accounting).
How We Share Information
- Service providers and processors: hosting, payments, shipping, analytics, security, communications, email delivery, and order tracking. These providers receive only the data needed to perform their services for us and are required to protect it.
- Business transfers: merger, acquisition, or sale of assets.
- Legal/safety: where required by law or to protect rights and users.
We do not sell personal information for money, and we do not “share” personal information for cross-context behavioral advertising as defined by the California Privacy Rights Act (CPRA). If that changes, we’ll update this Policy and provide a “Do Not Sell or Share My Personal Information” link.
Cookies & Similar Technologies
We use necessary cookies and, where applicable, preference/analytics cookies. Manage cookies in your browser and, where provided, via our cookie banner/preferences. We don’t respond to “Do Not Track” signals at this time.
Data Retention
We retain information as needed to provide services, meet legal and tax requirements, resolve disputes, and enforce agreements. Support form entries and related emails are generally retained for up to 180 days after resolution, unless we must keep them longer for legal or security reasons.
Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, port, withdraw consent, and opt out of marketing.
How to exercise rights: email support@explorethese.com from the email used on the Site. We may need to verify your identity. If we deny a request, you may appeal by replying to our decision; we’ll explain our reasoning and how to escalate to your DPA/AG where applicable.
California (CPRA): rights to know, delete, correct, and opt out of selling/sharing; limit use of sensitive data (if collected). You may use an authorized agent; we require signed permission and identity verification.
Virginia/Colorado/Connecticut/Utah: similar rights (access, delete, correct, portability; opt out of targeted advertising/sale/profiling where applicable).
Unsubscribe from marketing emails via the link in any message. (If we add SMS later, replying STOP will opt you out.)
Children
The Site is not intended for children under 13. If you believe a child provided personal information, contact us to delete it.
Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure.
International Transfers
Data may be processed in the United States and other countries with different laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
Third-Party Links & Embeds
We may link to or embed third-party content. Their privacy practices apply to their properties.
Changes
We may update this Policy. Material changes will be posted with a new “Last updated” date.
Contact
Email: support@explorethese.com
Related policies: Terms & Conditions · Shipping Policy · Return & Refund Policy · Payments · FAQ · Support
Last updated: August 12, 2025